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Delivery Policy

Delivery Policy

Last updated: June 2026

1. Service Areas

Days Edits ships the Lumina Glow 4.0 to the following destinations:

  • Mainland France: standard delivery available;
  • Overseas Departments and Regions (DOM-TOM): Guadeloupe, Martinique, French Guiana, Réunion, Mayotte, and other overseas territories, subject to carrier availability;
  • European Union: delivery available to all EU member countries.

For any delivery requests outside these areas, please contact us at megad6222@gmail.com before placing your order.

2. Delivery Fees

Delivery is free of charge for all orders placed in the store, regardless of the destination within the service areas listed above. No shipping fees will be charged.

3. Estimated Delivery Times

The times indicated are estimates in business days from the confirmation of shipment (not from the order date). They may vary depending on carrier conditions, peak periods, or exceptional events.

  • Mainland France: 3 to 5 business days;
  • DOM-TOM: 7 to 14 business days depending on the destination;
  • European Union: 7 to 14 business days depending on the destination country.

Orders are processed and shipped within 1 to 2 business days following payment confirmation, subject to stock availability.

4. Carriers

Orders are shipped via Colissimo (La Poste) or DPD depending on the destination and service availability at the time of shipment. The Seller reserves the right to choose the most suitable carrier without affecting the guaranteed delivery times or conditions.

5. Order Tracking

Once your order has been shipped, you will receive an email containing your parcel tracking number. This number allows you to track your package directly on the carrier’s website (laposte.fr for Colissimo, dpd.fr for DPD). For any tracking issues, please contact us at megad6222@gmail.com with your order number.

6. Receiving the Package: Checks and Reservations

Upon receiving your package, we recommend that you:

  • Check the external condition of the package in the presence of the delivery person;
  • If there is visible damage (crushed, damaged, or opened package), make precise and detailed reservations on the delivery note or carrier’s receipt;
  • Refuse the package if the damage is obvious and the contents appear damaged;
  • Keep the original packaging in case of dispute.

7. Liability in Case of Loss or Damage

Risk transfers at the moment the package is handed over to the carrier. In case of loss or damage during transport:

  • Contact Days Edits at megad6222@gmail.com as soon as possible and no later than 3 business days after the estimated delivery date (in case of loss) or receipt date (in case of damage);
  • Include your order number, a description of the issue, and in case of damage, photos of the package and product;
  • Days Edits will handle the claim process with the carrier and arrange for a replacement product or refund, according to your preference and subject to the outcome of the carrier’s claim procedure.

8. Delivery Address

The Customer is responsible for providing a complete and accurate delivery address when placing the order. Days Edits cannot be held responsible for delays or delivery failures resulting from an incorrect or incomplete address provided by the Customer. In case the package is returned to the Seller for this reason, reshipping costs will be borne by the Customer.